Education and Training from Occentra

Developing and growing a successful business involves synchronizing skill
sets and knowledge/information sets. The lack of any particular skill sets
and/or knowledge/information sets will create an imbalance. The only way for
a business operator, manager, staff member or associate to become
competent in any of these areas is through training. Training is the process
of being taught and guided by someone with more knowledge and
experience. Training is the key to integrating new ideas, new technologies,
new processes, new business models and new systems. We provide
training in each of the following areas. We also facilitate the creation of
custom training programs for your organization.

Sales
Marketing
Promotions
Public Relations
Publicity
Advertising
Positioning
Image Building
Distribution Logistics
Packaging
Merchandising
Teleconferencing
Video Conferencing
Meetings
Networking
"Your Competition"
Business Credit
Credit and Collections
Goodwill
Insurance and Risk Management

Purchasing and Procurement Practices and Policies
Training
Total Quality Management/ISO 9000/ 14000
Reengineering
Research and Development
Workflow Planning
Recruiting
Hiring Practices
Benefit Programs
Incentive Programs
Customer Service
Flex Work
Telecommuting Programs
Team Building
Human Resource Policy and Practice
Internal Communications
Capitalization and Business finance
Your Business and the Financial Markets
Inventory Management
Bookkeeping
Management Information Systems

Taxes
Finding the Right Accountant
Government Regulation and Compliance
E-mail and the Internet
Business Law
Business Location
Site Selection
Office Space Design
Ergonomics
Intellectual Property
Using Outside Expertise
Creating Strategic alliances
Finding the Right Attorney
Business Travel
Entertaining Clients
The Global Marketplace
Import/Export
The Legal Structure of your Business
Business Ethics
Business Dress Codes
Crisis Management

Decision Support Systems
Contracts and Agreements
Manufacturing and Production
Document Management
Document and Form Design
Accounting Functions
Knowledge Management